Each year Linea Directa carries out an evaluation of potential emerging risks to anticipate the impact that it may have on its business activity.
In 2022, the company identified two main emerging risks and developed a mitigation plan to reduce the potential effect of the risk in the business activity of the company.
The main risks that the company will have to face in the next 5 years are related to cybersecurity, talent management, climate change and digital disruption, new technologies and Artificial Intelligence. Both cybersecurity and climate change risks are not new for the company and have even been included in the stress scenarios of the risk self-assessment exercise (ORSA).
However, the risks associated with talent and emerging technologies, especially artificial intelligence, have recently been identified and added to the risk management mechanisms for their monitoring and evaluation.
Below is a table with the description, impact and mitigation actions.