Governance Dimension

Corporate governance is a material issue of the first order for Línea Directa Group. The company adopts the recommendations of good governance in terms of the composition and operation of its corporate bodies, has a complete and effective corporate governance system and continuously and progressively incorporates the best practices identified in the market.

Ethics, corporate governance and values are an essential part of the culture of Línea Directa Group and are applied in all its business activity and processes, such as the transparency of information reporting, the marketing of its products and the provision of services, the management of its financial investments and the management of its supply chain.

There are 4 main areas of action in this dimension:

Quality and responsible sales

The company promotes responsible and accessible marketing of products and services, as well as customer service under the highest quality standards.

Corporate governance, ethics, compliance and risk management

Línea Directa reinforces its Corporate Governance model, develops an ESG risk map based on the company´s materiality analysis and has an ethics channel and a Human Rights Due Diligence procedure.

Sustainable investment and underwriting

The company's investment strategy is aligned with ESG best practices and reinforces its sustainable underwriting position.

Responsible supply chain

The company integrates ESG supply chain management into its operations.