Well-being Survey: Employee Experience
For Línea Directa Group, people are at the heart of every decision. Its corporate values shape how it treats its employees and makes decisions.
The relationship with employees is, above all, human and personal. This closeness and transparency in professional interactions foster an environment of trust—an essential element in ensuring all employees feel cared for and heard.
A prime example of this commitment is the launch of a new, comprehensive, and sophisticated measurement tool that allows for insights based on employee type and their stage in the organizational lifecycle. In the latest "Employee Experience" survey, employees rated their commitment to the company at 86 out of 100.
The "Employee Experience" survey is conducted every two years and is administered to over 95% of the Group’s workforce. For 2025, the company has set a key objective of maintaining a commitment level similar to that of the previous survey (84%).
The survey covers the following topics; examples of the questions asked are provided below:
Employee Experience and Happiness
My overall level of satisfaction with Línea Directa is...
My level of commitment to Línea Directa is...
Through my work, I contribute to achieving Línea Directa’s goals.
My colleagues and I support one another.
I have felt supported by the company when I had a specific need.
Effectiveness of Line Managers and Leadership
My manager helps me set ambitious goals.
I regularly spend time with my manager (team meetings, one-on-ones, and formal or informal interactions).
My manager helps me set ambitious goals.
I can count on my manager's support to achieve my goals.
I have the opportunity to discuss my professional development with my manager.
Purpose and Motivation
Beyond one-on-one meetings, I seek opportunities to share and exchange feedback with my manager as part of my continuous development.
I can share my ideas with my manager.
Understanding my annual objectives helps me improve.
Agility and innovation
I feel that Línea Directa is driving new ways of working.
A colleague’s departure led to a reorganization of work that was managed effectively.
I would recommend my manager as someone to work with.